Scope and Contents From the Series: Most files begin with a complaint; either a letter or a staff notation about a phone call or personal visit. Some files lack this material - probably has been lost. The next piece of prevalent material is the ACLU's response. If the union does not wish to be involved, a form letter was sent. This letter either stated the Union's belief that there wasn't a constitutional issue involved and referred the individual to an attorney or legal aid bureau who would assist them in their legal...